Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.

Even new computers can have out-of-date drivers and operating systems because updates are released routinely. Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs. Check our supported video cards articles to make sure your hardware is compatible:. Refer to the steps below to update drivers and software for your operating system. Click Start ( Windows Key + Q in Windows 8).

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Click Control Panel. If there is an option to Switch to Classic View, do so. Click System.

Click the Hardware tab, then click Device Manager. Expand the Network Adapters category. Make note of the network card name and model listed. Double-click the network card listed.

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Click the Driver tab and make note of the driver date and version. Visit the driver manufacturer's website to obtain the most up-to-date driver. Contact the driver manufacturer for assistance with updating the driver.

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If the computer is under warranty, contact the computer manufacturer.